Operating since 2012, Casumo is an award-winning casino that distinguishes itself with a user-friendly experience, generous bonus offers, and a large library of games.
In this review, we’ll cover everything from game variety and bonuses to payment methods and customer support so you can decide if Casumo is a good fit for you.
Casumo Casino Review 2024 – License, Games, and More
Before we dive into the detailed review, we’d like to give you a brief introduction to the operator. As mentioned earlier, Casumo started operating in 2012, which means the casino has been around for more than a decade.
It holds multiple licenses, including one from the UKGC and the Malta Gaming Authority, so players in the UK and EU can sign up without worrying too much about safety. Further, this casino has also won several awards, including the 2021 eGaming Review (EGR) Nordic Awards: Casino Operator and the 2019 International Gaming (IGA) Awards: Online Casino Operator.
Despite being popular, the casino has a few shortcomings, including limited payment options and no support for crypto. But in our eyes, the positives outweigh the negatives.
To learn more about how we review the casinos at platincasino, we’d recommend you check out our online casino review criteria.
Casumo Casino – Licenses, Fairness Audits, and Security
Let’s start with the most important things on the checklist – valid licenses, fairness audits, and other security measures that the casino takes.
Licenses
To start with, Casumo has multiple licenses in several jurisdictions, including MGA, so it is safe to say that it’s a safe platform to get onboarded on. It also holds a valid license from the UK Gambling Commission with account number 39265. Casumo is a reputable online gambling operator adhering to strict regulations, ensuring transparency and compliance. You can also find these details on the website itself.
Fairness
Further, the casino gets audited frequently by entities like eCOGRA/ iTestLabs, which only adds another layer of trustworthiness to the website. We’d also like to point out that the casino is powered by
Security
As far as security is concerned, the website has 128-bit SSL encryption, which means whatever data you enter on the website gets encrypted. So even if there is a data breach, your information is safe.
In addition to this, we’d strongly encourage you to read the privacy policy of the casino site to see how your data is being used and stored.
Casumo User Experience and Navigation
As soon as you enter the Casumo site, you’ll come across a landing page with a fun theme and playful graphics. Even though it features some bold illustrations, the pages do not look or feel cluttered.
Here’s what we like about the Casumo site –
- Clean, minimalistic layout that is easy to navigate
- Important buttons, like the signup button, are highlighted for easy navigation
- Games can be easily filtered by broader categories
- A convenient search function that lets you search for specific games right away
For example, the live casino page has four clear categories at the top – ABC, ABC, ABC, and Game Shows. Clicking on any one of those will bring up results for that specific game. In our opinion, this is a more efficient way to present live casino options without bombarding the player with too many choices.
Casumo Casino Mobile Experience
Much like all the online casino sites these days, Casumo also has a responsive, mobile-optimized website that you can use on phones as well as tablets – you don’t need to download any app. This mobile casino setup is really convenient because not all players prefer having an app.
However, if you want a more seamless experience on mobile, you can choose to download the Android or iOS app. This dedicated mobile casino app offers full access to online games and user-friendly features that enhance the gaming experience on smartphones and tablets. You can head over to the official website, download the app, and log in using the same credentials.
Here’s a fun fact – Casumo has won an award for its user experience. During our hands-on review, we liked the website’s graphics, navigation, and the whole fun vibe. We’d rate the User Experience a solid 5.
Casumo Bonuses and Promotions
As we mentioned earlier, Casumo is quite generous with bonuses. As a newbie or even as a regular, you will find several bonuses that will boost your bankroll. This includes various deposit bonuses, which are promotions offered to new players to enhance their initial experience. Further, you’ll also see promotions, including leaderboard tournaments and cash drops.
At the time of writing, we only found two welcome offers and a cashback offer –
Sports Welcome Bonus
Place an eligible bet of €10+ with odss 1.60+ on any pre-match or in-play sports events and get a €20 Free Bet
50% back as Free Bet
You can get 50% back as Free Bets up to €25
First deposit
Get 100% up to €300 + 50 Free Spins on your first deposit. The bonus has 30x wagering requirements and €20 minimum deposit
In addition to these bonuses, we also found that Casumo has a loyalty program. Similar to what a lot of casinos offer, Casumo also offers a points-based system. You play, gather points, and redeem those points for rewards like free spins, extra bonuses, or even cash.
As always, before you claim any bonuses, we advise you to go through the bonus terms and conditions.
What to Play at Casumo Casino – Slots, Live Casino, and More
On its official website, Casumo claims to offer more than 4,500 games. Plus, the casino is backed by well-known industry-leading providers like NetEnt, Evolution, and more – so you can get expect a lot of variety + new games that arrive each week. Players can enjoy many of the most popular games, making it a convenient and entertaining choice for mobile gaming.
Slots
Since Casumo is powered by the likes of NetEnt, Playtech, Play’n GO, and more, you can find a huge variety of slots to pick from. You can go for the classics like Starburst or Jokerizer. Or, if you find new games exciting, you can choose from the new releases. In any case, you’ll be overwhelmed by the sheer variety of slots available.
Live Casino and Game Shows
Along with slots and RNG-based 2D table games, Casumo also offers live casino games and game shows. This part of the casino is powered by Evolution Gaming, Ezugi, and other prominent names, so you can expect high-quality streams and an engaging experience. The live casino section includes popular table games like Roulette, Blackjack, Baccarat, and casino poker, catering to different player preferences.
Apart from slots and live games, you can also take a shot at crash games like Aviator and Spaceman. Further, you can play “instant” games like Scratchcard, casual match-3 games, as well as Bingo.
What to Bet at Casumo – Sports, Esports, and More
In addition to casino games, Casumo also offers betting on sports as well as esports. For players who like to have casino games and sportsbook in one place, this is quite convenient.
Sports
Casumo offers betting on major sports like Football, Rugby, UFC, and many more. You get access to over 400 pre-match markets, and Casumo promises to give you the competitve odds. Further, you can also make use of live betting that offers more than 5,000 events each month.
Esports
In addition to sports betting, you can also bet on esports like CS2, Call of Duty, FIFA, Dota 2, League of Legends, Overwatch, and Valorant. Compared to sports, the esports selection is quite limited. But considering that this is an emerging segment, we’re hoping that more options will be added eventually.
Even though the sportsbook is not as seamless as some of the specialized bookmakers, the platform is easy to use. Plus, it has convenient features like the one that lets you switch between sports and esports section to make it more engaging.
How to Sign Up at Casumo Casino
Online casinos make it quick and easy for players to get on board, and Casumo is no different. The casino offers a simple 4-step process to register yourself and start playing.
Here’s a quick rundown of how you can sign up at Casumo –
- Head over to the official website – you can use the link here and go straight to it
- Click on the ‘Sign Up’ button
- Enter your email
- Enter your username and set a strong password
- Confirm the details
- Claim the welcome bonus (only if you want to!)
- Make an eligible deposit
- Start playing your favourite games!
Before signing up, we’d advise you to read the bonus terms and conditions. Pay attention to bonus amount, winning cap, wagering requirements, and bonus validity. We encourage you to read our guide on casino bonuses to learn more.
Payment Options at Casumo Casino – Deposits and Withdrawals
As a player, it is always convenient to have multiple payment options – in case one of the methods doesn’t work. At Casumo, you can process your transactions using standard methods.
You can deposit and cash out using –
| Visa | PayPal | Neteller |
| MasterCard | Skrill | PaySafeCard |
Note that you can cash out as little as $1, but you’ll have to pay charges for withdrawals below $10.
We’re satisfied with half a dozen payment options available. However, we would like to see some more methods added. Further, if you’re planning to use cryptocurrency, then Casumo is not the right place as it doesn’t accept crypto.
Customer Support
Casumo Casino extends customer support in multiple ways, including an elaborate FAQ page for basic how-tos. Of course, the fastest way to get in touch with the customer support team is live chat, which starts with a chatbot and escalates to a live agent if needed. Positive feedback from other casumo casino reviews highlights the efficiency and multilingual capabilities of the customer support team. For further assistance, you can email the support team.
| FAQs | Yes |
| Live Chat | Yes |
| Phone | N/A |
| hey@casumo.com |
Now, we do appreciate the quick live chat and prompt email responses, however, it’d be good to have a dedicated phone line for a more interactive experience.
Responsible Gambling
As is the case with all online casinos, Casumo Casino also offers extensive tools for Responsible Gambling. Players can make use of self-help tools or get in touch with any of the gambling helplines listed on the website.
As a player, you deserve a safe and comfortable gambling experience. From your end, you can ensure a safer experience for yourself by setting time limits as well as spending limits.
Conclusion – Is Casumo worth it?
The short answer is yes; Casumo Casino is certainly at the top of the list when we talk about the best casinos in the UK. It is fully licensed by the UKGC and has a long-standing reputation. Players can easily deposit and withdraw using standard options; however, cryptocurrencies are not accepted.
As far as player experience is concerned, Casumo online casino is a one-stop solution if you’re looking for casino games and sportsbooks in a place. Plus, with the user-friendly navigation and mobile app, it is certainly one of the best casino apps that you can find in the market.
